Returns & Exchanges
At DARKPARK, we want you to be completely satisfied with your purchase; therefore, we offer a 14-day window for returns and exchanges on all items in their original, unworn condition. Please ensure all security tags remain attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer labels and security tags are intact, and include the printed return authorization form.
- 3.Ship the Item
Attach the pre-paid shipping label provided in your portal request to the outside of the box and drop it off at any authorized courier location.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.